To secure a booking with View Signature Travels, the Client must pay a deposit of 45% of the total trip price (minimum US$200). All flights (domestic and international) must be paid in full at the time of booking to confirm availability.
For trek packages, a 50% deposit is required. Cruise bookings are subject to specific deposit policies depending on the operator.
The deposit is non-refundable. Clients booking by telephone, fax, or email are deemed to have read and accepted these booking conditions.
A booking is considered confirmed once the deposit has been received by View Signature Travels. At this point, a binding contract comes into effect between the Client and View Signature Travels.
The contract is made between View Signature Travels and the Client and includes all persons named in the booking form. The person completing the booking confirms that they have full authority on behalf of all participants and that all participants are fully aware of and accept these conditions.
The balance must be paid no later than 45 days before departure (different policies may apply for cruise bookings). Failure to pay the balance by the due date will be treated as a cancellation by the Client.
For bookings made within 45 days of departure, full payment is required at the time of booking.
Payment methods include credit card, PayPal, bank transfer, or direct deposit. Bank transfer fees are the responsibility of the Client.
All prices are quoted in United States Dollars (USD).
Prices do not include Peruvian sales tax (IGV). Exemptions apply only where legal requirements are met. Travelers must present valid documentation (passport or national ID) to qualify. Visitors staying more than 60 days in Peru are not exempt.
Final payment must be received 45 days before departure. If a local payment applies, it must be paid in full in USD cash upon arrival on Day 1.
Failure to complete payment will result in cancellation and applicable fees (see Section 5).
2.2 Local (Land) Payment
Some tours require a local payment as part of the total price. This is payable in USD cash to our representative on Day 1 of your tour.
Full details are provided in your quotation, website, and invoices. This payment forms part of the total tour cost and is non-refundable.
Any changes must be requested in writing by the person who made the booking.
A US$50 administration fee applies per change, plus any supplier charges incurred.
Changes are subject to availability and cannot be guaranteed.
If a participant is unable to travel, the booking may be transferred to another person with written notice at least 45 days prior to departure.
A US$100 administrative fee applies, plus any supplier costs. Substitutions are subject to availability and supplier approval.
Please note that some services are non-transferable and cannot be changed once issued, including but not limited to Machu Picchu tickets, Inca Trail permits, and others.
If you notify us in writing at least 45 days before departure, we will transfer your payment to a new date within 365 days, subject to availability.
A US$200 administrative fee applies, plus any non-refundable costs already incurred (such as flights, trains, or hotels, subject to supplier policies).
Some services are non-changeable once issued, including permits and other pre-booked arrangements.
Prices may vary when rescheduling between calendar years due to supplier adjustments.
Postponements are subject to availability and supplier conditions.
All cancellations must be submitted in writing and are effective from the date of receipt.
The deposit is non-refundable under all circumstances. Certain services are non-refundable once issued, including but not limited to flights, cruises, Inca Trail permits, Machu Picchu tickets, and other services subject to airline or supplier restrictions.
Cancellation charges apply as follows:
Travel insurance is strongly recommended to cover unforeseen cancellations.
All eligible refunds are subject to a 5% processing fee and any applicable administrative or bank charges.
If part of a booking is cancelled, the remaining participants may be subject to revised pricing, including single supplements or other supplier adjustments.
We reserve the right to modify itineraries due to operational or local conditions.
We may substitute services or adjust arrangements of equal value without compensation.
In case of a major change, clients may choose to:
• accept the change
• select an alternative tour
• request a refund (excluding non-refundable fees)
We are not responsible for changes due to force majeure, including but not limited to: war, civil unrest, pandemics, natural disasters, strikes, airline disruptions, or extreme weather.
A 5% processing fee applies to refunds.
We will absorb price increases up to 2% of the total cost. Any increase above 2% will be charged to the Client.
Clients are responsible for ensuring valid passports, visas, vaccinations, and health requirements.
Information provided is general guidance only and does not constitute legal responsibility.
Clients must ensure they are physically fit for their chosen itinerary.
Medical conditions must be declared prior to booking.
Minors under 18 must be accompanied by a parent or guardian.
We reserve the right to refuse participation or remove any client whose condition or behavior may affect safety or group experience.
Clients must comply with all local laws and regulations. Failure to do so releases View Peru & Signatures from any obligations.
Clients must disclose any medical conditions at the time of booking.
Failure to do so may result in exclusion from the tour without refund.
If swimming ability is relevant to any itinerary, it must be disclosed at the time of booking.
13. Complaints
Complaints must be raised immediately with your tour guide or representative.
If unresolved, written complaints must be submitted within 28 days of trip completion.
Airfares are subject to change until fully paid and ticketed.
Flight times are indicative and may change without notice.
We are not responsible for delays, cancellations, or schedule changes caused by airlines or external factors.
We act as an intermediary between clients and service providers.
We are responsible for ensuring services are delivered as described in the final itinerary.
We are not liable for injury, loss, delay, or damage caused by third-party providers or force majeure events.
Certain tours in Peru operate in protected areas, including but not limited to Machu Picchu, the Inca Trail, and national parks regulated by the Peruvian Ministry of Culture (Ministerio de Cultura) and SERNANP (Servicio Nacional de Áreas Naturales Protegidas).
Access to these areas is strictly controlled by government authorities. Entry permits, availability, regulations, and restrictions may change without notice and are beyond our control.
We are not responsible for denied entry, permit changes, or restrictions imposed by governmental authorities.
Inca Trail permits are non-transferable and non-refundable and are strictly regulated by the Peruvian government.
Once issued, permits cannot be changed, amended, or reassigned under any circumstances.
Alternative routes may be offered in case of permit unavailability, subject to availability and additional costs.
Machu Picchu entry tickets are regulated by the Peruvian Ministry of Culture and subject to daily visitor limits, fixed circuits, and time-slot restrictions.
We are not responsible for changes to entry circuits, schedules, or regulations imposed by authorities.
In addition to global force majeure conditions, this includes events beyond our control within Peru or internationally, including but not limited to:
• Road closures by local authorities or communities
• Strikes (transport, tourism, or indigenous groups)
• Weather conditions in the Andes or Amazon
• Landslides, flooding, or seismic activity
• Government restrictions or states of emergency
• Airline cancellations or airport closures
No compensation or refunds shall be provided for services affected by such events.
View Peru & Signatures acts as an intermediary for third-party providers including transport, hotels, guides, restaurants, and activity operators.
We are not liable for:
• Injury, illness, death, loss, or property damage
• Delays or cancellations caused by third parties
• Political, environmental, or social disruptions
• Acts or omissions of independent suppliers
Clients participate in all activities at their own risk.
These Terms & Conditions are governed by the laws of the Republic of Peru.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Cusco, Peru.
