Vision and Mission

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VISION

  • To become the best tour operator of luxury services in Peru and Bolivia, with the only goal to provide nothing but high quality on taylor made tours.
  • By 2020, we will be consolidated as the most important Boutique Tour Operator in Peru.

MISSION

  • To exceed the expectations of our customers demonstrating the efficiency in our services
  • To provide the best travel experience meeting the standards required within the market
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OBJECTIVES

  • Create short, medium and long term goals for each division
  • Overal, improvement of standards of customer service for our internal and external clients.
  • Promote among the staff the culture of caring and savings
  • Strengthen the human side of our collaborators
  • Improve the levels of atention
  • Implement measurable improvements throughout the company
  • Create awareness and commitment on the staff
  • Create monthly goals according to our historical records
  • Monthly measurements of every improvement
  • Monthly performance measurements by department
  • Search for new Destinations
  • Increase our sales in at least 12% every year