- To become the best tour operator of luxury services in Peru and Bolivia, with the only goal to provide nothing but high quality on taylor made tours.
- By 2020, we will be consolidated as the most important Boutique Tour Operator in Peru.
- To exceed the expectations of our customers demonstrating the efficiency in our services
- To provide the best travel experience meeting the standards required within the market
- Create short, medium and long term goals for each division
- Overal, improvement of standards of customer service for our internal and external clients.
- Promote among the staff the culture of caring and savings
- Strengthen the human side of our collaborators
- Improve the levels of atention
- Implement measurable improvements throughout the company
- Create awareness and commitment on the staff
- Create monthly goals according to our historical records
- Monthly measurements of every improvement
- Monthly performance measurements by department
- Search for new Destinations
- Increase our sales in at least 12% every year